Business Outreach & Crime Prevention Through Environmental Design

• Use good quality locks and 3-inch screws on all doors and windows to help avoid forced entry. 
• Use security film on windows to reduce the potential for break-in yet maintain visibility. 
• Use good lighting and quality security cameras that are vandal proof for surveillance. Also, ensure that video is backed up on an accessible tape or hard drive. 
• Ensure that outdoor lighting is evenly distributed to avoid shadows or blind spots. Also, lighting should not be too bright, as it may inhibit your ability to see what is taking place. 
• Ensure that your business name and address numbers are clearly visible from the street - day or night. Also, display emergency contact information on the front and back of your business. 
• Control the use of your parking lot by using chains or gates to close and lock all entrances when your business is closed. 
• To maintain visibility from the inside and outside of your business, ensure that no posters or advertisements are displayed in your windows or doors. 
• Use alternative payment methods to reduce the amount of cash on site. Empty the register at night and remove items of value from sight when you leave. 

Small business owners and workers sometimes work alone in the building. Usually that is okay, but sometimes it’s not safe. We recommend:

GET TO KNOW YOUR NEIGHBORS

Small business workers often work alone. Meet your neighbors and share contact information, especially those who work when you are there.

LET SOMEONE KNOW WHEN YOU ARE ARRIVING & LEAVING

Let someone know that you arrived at the shop safely and that everything looks good. Also, let someone know when you are leaving, being careful not to be too distracted by your phone.

IF SOMETHING LOOKS WRONG

Upon arrival, if something looks suspicious or out of place, inform a neighbor and call for help (i.e., 911, fire, EMT, etc.). If something is amiss, don't take the risk!

ENCOURAGE EACH OTHER TO STAY SAFE.

Be sure to lock up, leave a few lights on, empty the till, and don't leave valuables in the safe. If you need to remove valuables from your shop, use 'the buddy system' - schedule a time with a neighbor or co-worker to be with you while transporting valuable items.

• Good lighting that shows what is happening inside and outside of your business
• Clear views into business that make it easy to be seen
• Low shelves that are positioned to be observed easily
• Height markers on all exits
• Door chimes on all entrances including back doors
• Friendly staff who look at each customer, say hello, and might even remember them
• Keep valuable items locked up and in plain view
• Keep back doors and windows shut and locked so nobody can sneak in